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Hardware Issues

Why is the battery charging speed noticeably slower?

A noticeable decrease in charging speed is usually caused by insufficient input power or excessive ambient temperature; therefore, we recommend that you first check the angle and shading conditions of the solar panels, then confirm whether the AC power output is stable, and keep in mind that operating under very low or very high temperatures can also affect charging efficiency. At the same time, long-term abnormal performance should be reported to after-sales service for a battery health check.

Sunpura plug in home battery

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