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Hardware Issues

What should I do if the battery SOC displayed is abnormal?

If the battery shows an abnormal state of charge (SOC) during charging or discharging, such as inaccurate readings or large fluctuations, this may be due to a lack of calibration over time or aging of the battery cells; in such cases, we recommend performing three complete charging and discharging cycle to recalibrate the display, and if the issue persists, don’t hesitate to get in touch with after-sales service for further testing.

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