Privacy Policy

1. Data Controller

Shenzhen Novgen Digital Energy Co., Ltd.

Registered address: C03, 5th Floor, GaoXinQi Factory Building, Zone 67, Xingdong Community, Xin’an Street, Bao’an District, Shenzhen

Contact e-mail: info@sunpuraenergy.com

2. Scope

This Privacy Policy applies to the website sunpuraenergy.com, which is intended for users in the European Union.

3. Personal Data We May Receive

When you submit an inquiry through our contact form, we may receive the following information voluntarily provided by you:

Full name
E-mail address
Telephone number
Company name (if applicable)
Content of your inquiry

4. Purpose and Legal Basis

We process your personal data solely for the purpose of responding to your inquiry and communicating with you regarding our products.

5. NO STORAGE OF PERSONAL DATA

WE DO NOT STORE PERSONAL DATA.

Your information is used only temporarily to process and reply to your inquiry.

Once the relevant communication is completed, your personal data will not be stored or retained in any database, server or long-term record system.

6. Data Sharing

We do not sell, rent or transfer your personal data to third parties.

Data may be shared only:

With our authorized European sales partner for local follow-up and support;
When required by applicable laws, regulations or governmental authorities within the European Union.

7. International Data Transfers

No long-term storage or international transfer of personal data takes place. Any temporary transmission is limited to handling your request and complies with the GDPR.

8. Your Rights under the GDPR

You have the right to:

Request access to personal data concerning you
Request rectification or erasure
Request restriction of processing
Object to the processing of your personal data

To exercise your rights, please contact us at: info@sunpuraenergy.com

9. Data Security

We implement appropriate technical and organizational measures to protect personal data during temporary transmission.

10. Changes to this Policy

We reserve the right to update this policy. The latest version will be posted on this page.

11. Contact Information

For questions regarding this Privacy Policy, please contact:

info@sunpuraenergy.com.

Last updated: April 16^th, 2026