Both zero-feed and power limit functions must be enabled in the SUNPURA app. The SUNPURA app offers four modes for...

To reset the connection between the app and the storage system, you generally need to select “Unbind Device” or “Factory...

If the app frequently pushes alarm notifications while the storage system operates normally, this may be due to sensor false...

Suppose the app shows the device as offline while the storage system is actually operating normally. In that case, this...

If the app’s data refreshes slowly or does not update, it may be caused by network latency, unstable communication between...

If the app cannot connect to the storage system, first ensure that your phone and the device are on the...

To connect a smart plug:1)Plug the smart plug into a household outlet.2)Turn on the smart plug.3)Press and hold the power...